New Mexico Security Guard Practice Exam

Engaging in personal phone calls during patrols is not appropriate for a security guard, as it can lead to a lack of attention to their primary responsibilities. Security guards are expected to maintain a high level of situational awareness while on duty. This involves being vigilant about their surroundings, observing for any suspicious activities, and responding effectively to incidents.

When a guard is distracted by personal phone calls, their ability to perform these essential tasks is compromised, which could jeopardize the safety and security of the area they are responsible for monitoring. Active patrolling requires focus, and any distraction, such as personal calls, could prevent guards from noticing important details or responding promptly to emergencies.

In contrast, observing and reporting suspicious behavior, documenting incidents in a logbook, and maintaining a visible presence are all critical actions that contribute to effective security management and the overall safety of the environment. These tasks foster communication, record-keeping, and deterrence, which are vital elements in a security guard's role.