What should a security guard do when encountering a minor incident?

When encountering a minor incident, documenting the incident and reporting it according to established procedures is the appropriate action for a security guard. This approach ensures that there is a formal record of the incident, which can be vital for follow-up investigations, liability assessments, and maintaining accurate reports for the security company or property management.

Documentation typically involves detailing the circumstances of the incident, including the date, time, location, individuals involved, and any actions taken. Following the proper reporting procedures ensures that the incident is communicated to the right individuals or departments within the organization for appropriate responses and resolution.

This method ultimately enhances safety and accountability, allowing for informed decisions based on accurate information. Adhering to protocols also helps in upholding the professionalism expected of security personnel, demonstrating their commitment to maintaining a secure environment.

In contrast, reporting directly to the police may be unnecessary for minor incidents and can only be done if specific criteria are met, such as a crime in progress. Ignoring the incident fails to uphold safety and security standards, while posting on social media can lead to privacy violations, legal repercussions, or misinformation. Thus, documenting and reporting according to procedure is key to effective incident management.