What type of behavior should a security guard exhibit while on duty?

A security guard should exhibit calm and observant behavior while on duty because this demeanor is crucial for effectively managing security situations. Remaining calm allows a guard to think clearly, make rational decisions, and de-escalate potentially volatile situations. Observant behavior ensures that a guard is aware of their surroundings, able to identify unusual activities or potential threats, and ready to respond appropriately.

This approach not only enhances the safety of the environment they are tasked with protecting but also fosters trust and reassurance among the public and those within the premises. A composed presence conveys professionalism and authority, which can deter criminal activity and maintain order. Moreover, by being observant, a guard can gather important information that may be necessary for incident reporting and effective communication with law enforcement if needed.